Resume: Christopher J. Pinard

Objective: Unix system administrator position

Profile: Unix systems administrator with over ten years of experience, specializing in Linux, high-availability services, systems monitoring, and MySQL database administration.

Skills:

Experience:

Application Support Engineer, Nokia, Burlington, MA (2010 - )

Contract job through The People Network of Roswell, GA, providing Tier 3 Operations support for back-end shared services.

Deployed and maintained servers (Red Hat Linux/CentOS) providing clustered key-value caching and text indexing.
Performed upgrade deployments to services in production using procedures designed to minimize downtime.
Developed and improved upon Puppet recipes and rules for efficient and reliable deployment and maintenance.
Developed and improved upon cluster monitoring using Nagios and plugins written primarily in Python.
Responded to tickets escalated from Tiers 1 and 2, resolving problems and ensuring a high degree of service availability.

Systems Administrator, Zope Corporation, Fredericksburg, VA (2005 - 2009)

Part of a team providing highly-available content management services to media customers.

Deployed and maintained servers (Red Hat Linux/CentOS) providing hosted Web service solutions in a high-availability (Linux-HA/Heartbeat, Linux Virtual Server) environment.
Developed and improved upon scripting (primarily in Python) for efficient and reliable deployment and maintenance.
Developed and improved upon data center monitoring using Nagios and plugins written primarily in Python.
Oversaw provisioning of WordPress and dependent technologies (Apache, MySQL) for customer blogging purposes, including scripting for automated blog installation and upgrades.
Responded to issue reports, diagnosing and resolving problems and ensuring the level of quality of the hosting environment.

Claims Processor, Anthem BC/BS, Portland, ME (2005)

Temporary job through Kelly Services of South Portland, ME. Trained in NASCO data entry and BlueCard invalid DF corrections.

Purchasing Clerk, Whatman, Sanford, ME (2005)

Month-long temporary job through Coworx Staffing of Saco, ME. Data entry and filing of purchase orders.

Systems Administrator, GameLogic, Cambridge, MA (2004)

Short-term contract job for a small internet gaming company.

Administered internal software development, database, and e-mail servers (Debian GNU/Linux 3.0).
Administered desktop PCs (Debian 3.0 and Windows 2000).
Provided other internal IT end-user support (printers, user accounts).
Participated in on-call rotation.

Unix Systems Administrator, WPI Computing and Communications Center, Worcester, MA (2000 - 2004)

Part of a team administering Unix systems providing services to the University.

Assisted in the transition from Alphas running Tru64 to Intel hardware running Red Hat Linux.
Maintained Network Appliance Filer (including system upgrades and installation of disks and hardware), and installed/configured a NetApp NearStore for off-site redundancy and near-line backup storage.
Provided print services across campus, including configuration of print queues, troubleshooting networked printers, and providing assistance with the TeX/LaTeX document preparation systems.
Installed rt ticket tracking system.
Administered Oracle database for the Computer Science department.
Performed installation and maintenance of Sun servers for library card catalog.
Upgraded and maintained the campus' domain name servers.

System/Network Administrator, Forefield, Inc., Worcester, MA (1998 - 2000)

Provided internal technical services to a small financial advising reference software company.

Maintained Unix systems (Red Hat Linux, OpenBSD) serving as firewall, mail server, DHCP and DNS server, and CD burning station.
Oversaw the organization and growth of the local network and Internet connectivity.
Tended to machines acting as Windows NT domain controllers and file/print servers.
Acted as local expert on Web matters, solving individual problems through usage of HTML, CSS, and related technologies, and also providing insight into underlying concepts and organization of information.

Education:

Other:

LJlogin: (2005 -) Login tracking/switching extension for Firefox, written in JavaScript/XUL/CSS. Freely available, continues to be in active development

Gallifrey: (1996 -) Has served as both a general computing platform and hosting/testbed for various development projects. Gallifrey currently runs CentOS, and its care, maintenance, and administration provides additional experience with Unix machines.